Privacy policy

Last updated: June 15, 2026

This Privacy Policy describes how POLISHED GOODS (referred to as "we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store (the "Services").

POLISHED GOODS is powered by Shopify. By using any of our Services, you agree to the collection and use of your information as outlined in this policy.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. The types of personal information we collect depend on how you interact with our store:

  • Contact & Account Details: Your name, billing address, shipping address, phone number, email address, username, and password.
  • Financial Information: Payment card details, transaction history, and payment confirmations (processed securely via our payment gateways).
  • Order & Shopping Activity: Items you view, add to your cart, add to your wishlist, purchase, or return.
  • Customer Support Communications: Any information you provide when you contact us for help.
  • Device & Usage Data: Your IP address, browser type, network connection, device identifiers, and details about how you navigate our website (collected automatically via cookies and similar technologies).

2. How We Use Your Information

We use your personal information to provide you with a seamless and secure shopping experience:

  • Order Fulfillment: To process payments, arrange shipping, handle returns/exchanges, and manage your account.
  • Customer Support: To respond to your questions and maintain our business relationship.
  • Marketing & Advertising: To send you promotional emails or texts, and to show you targeted ads for products we think you’ll love. (You can opt out of marketing at any time).
  • Security & Fraud Prevention: To verify accounts, monitor for fraudulent activity, and ensure a safe shopping environment.
  • Legal Compliance: To comply with applicable laws and protect our rights.

3. How We Share Your Information

We do not sell your personal data for money. However, we do disclose information to trusted third parties to help us run our business:

  • Shopify & Service Providers: We share data with Shopify and vendors who handle IT management, payment processing, data analytics, shipping, and customer support.
  • Marketing Partners: We use Shopify’s enhanced features to provide personalized advertising on third-party websites. You can opt out of targeted advertising here (Insert your store's specific opt-out link).
  • Business Transfers & Legal Requests: If we undergo a merger, bankruptcy, or receive a legal subpoena, we may disclose necessary data to comply with the law.

4. Your Rights and Choices

Depending on where you live (such as California, the UK, or the EU), you may have the following rights regarding your data:

  • Right to Know/Access: Request a copy of the personal data we hold about you.
  • Right to Delete: Request that we erase your personal information.
  • Right to Correct: Request fixes to inaccurate information.
  • Right to Opt-Out of Targeted Ads: You can opt out of data sharing for personalized ads. We also recognize the Global Privacy Control (GPC) signal from your browser to automatically opt you out.
  • Managing Communications: You can unsubscribe from promotional emails at any time using the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the information below. We will never discriminate against you for exercising your privacy choices.

5. Security and Retention

  • Security: While we implement robust security measures, please note that no internet transmission is 100% secure. Avoid sending sensitive info (like credit card numbers) through unsecure emails.
  • Data Retention: We keep your information only as long as necessary to manage your account, fulfill your orders, resolve disputes, or comply with legal obligations.

6. International Transfers & Children's Data

  • International Data: Your data may be processed outside of your home country. For EU/UK citizens, we utilize Standard Contractual Clauses to ensure your data remains protected.
  • Children's Privacy: Our store is not intended for children. We do not knowingly collect personal data from anyone under the age of majority.

7. Contact Us

If you have any questions about our privacy practices, wish to make a complaint, or want to exercise your privacy rights, please reach out to us:

  • Email: consult@polishedgoods.com
  • Customer Support: https://polishedgoods.com/pages/contact